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How to Lead with Diversity and Impact in Digital Business with Terri Batch

2025-07-28

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Guest Bio

Terri Batch is a powerhouse in business transformation, diversity, and global entrepreneurship. As the CEO of Global LA and founder of the Be Bold movement inside the U.S. Department of Commerce, Terri has opened doors (and entire economies) for minority, women, LGBTQ+, and veteran entrepreneurs. She’s led trade missions to Africa, championed inclusive investment, and is on a mission to make sure EVERY digital entrepreneur gets a shot at the global stage.

Key Lessons From Episode

  • Invest in yourself with coaching, self-care, and a supportive network to stay effective and grounded as a leader.
  • Seize opportunities—even those outside your comfort zone—by walking through open doors and embracing new challenges.
  • Address real community needs by channeling investment and resources into underserved and underrepresented areas.
  • Resilience and innovation often come from facing hard things and pursuing change, even within complex institutions.
  • Creating lasting impact requires prioritizing diversity, equity, and inclusion in both outreach and organizational culture.
  • Strong local and global ecosystems are built by connecting people, businesses, and opportunities with intentionality.
  • Never underestimate the ripple effect of bold ideas—what starts as a response to adversity can create transformational change.

Timestamps

[00:49] Guest Introduction – Phil introduces Terri Batch and her impactful background in diversity and commerce.

[02:34] Terri’s Inspiration – Terri shares why she pursued a career focused on underrepresented business communities and explains her motivations for joining Global LA.

[04:54] LA’s Unique Opportunity – Terri discusses Los Angeles’ upcoming mega-events and how Global LA leverages these for underserved communities.

[08:02] From Government to CEO – Terri dives into her transition from a stable government position to leading a new venture, including the risks and motivations behind this big move.

[09:07] Building Community Trust – The challenges of promoting foreign direct investment in LA and balancing community concerns around gentrification.

[12:19] Early Hurdles as CEO – Terri details her initial struggles getting buy-in from LA leaders and educating on the importance of global investment.

[15:53] Highlighting LA’s Industries – A look at LA’s diverse industries beyond Hollywood and why it matters for economic development.

[17:19] Most Rewarding Trade Mission – Terri recalls leading U.S. minority-owned businesses to Africa and the lasting impact of these efforts.

[20:08] Founding Be Bold – Terri explains how the George Floyd protests catalyzed the creation of the Be Bold resource group within the U.S. Department of Commerce.

[25:47] Changing Federal Systems – The challenges and achievements in advocating for diversity and systemic change at a federal agency.

[28:55] Bringing It to LA – How Terri applies her experience from government to ensure intentional, equitable impact through Global LA.

[30:27] Investing in Herself – Terri shares her personal approach to self-care, growth, coaching, therapy, and staying grounded as a leader.

[34:52] Looking Ahead – Phil asks Terri about her vision and plans for the next ten years.

[36:56] Lasting Legacy – Terri describes her hopes for Global LA’s long-term impact beyond the Olympics, as well as her personal commitment to Los Angeles.

[39:33] LA’s Food Scene – A light moment reflecting on LA’s rich culinary diversity.

[40:38] Advice to Her Younger Self – Terri offers heartfelt advice to her 10-year-old self about dreaming big and seizing opportunities.

[42:33] How to Connect – Terri explains how listeners can support or join Global LA’s mission and connect with her team.

[44:11] Closing Remarks – Phil thanks Terri, recaps her journey, and encourages listeners to invest in themselves.

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